Transparent

In reference to grievance mechanism, means keeping parties to a grievance informed about its progress, and providing sufficient information about the mechanism’s performance to build confidence in its effectiveness and meet any public interest at stake.

(Source: United Nations Office of the High Commissioner for Human Rights. 2011. Guiding Principles on Business and Human Rights. http://www.business-humanrights.org/Documents/UNGuidingPrinciples)